Comments on: Can you train for “black swan” events? http://wanderatwill.com/2010/02/can-you-train-for-black-swan-events/ ranigill.com > learning design & OD Wed, 21 Dec 2011 18:51:27 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Rani H. Gill http://wanderatwill.com/2010/02/can-you-train-for-black-swan-events/comment-page-1/#comment-555 Rani H. Gill Sun, 02 May 2010 13:43:05 +0000 http://wanderatwill.com/?p=508#comment-555 Thanks for your comments Kathleen. It's great that you call yourself a Black Swan Hunter - your business sounds fascinating. My examples were simple compared to the complexity that your company handles. The question is how to create a strategy and culture that continuously keeps changing so a company does not get set in their ways. How to create, what I would call, a culture of learning. Thanks for your comments Kathleen. It’s great that you call yourself a Black Swan Hunter – your business sounds fascinating. My examples were simple compared to the complexity that your company handles. The question is how to create a strategy and culture that continuously keeps changing so a company does not get set in their ways. How to create, what I would call, a culture of learning.

]]> By: Kathleen Lucey http://wanderatwill.com/2010/02/can-you-train-for-black-swan-events/comment-page-1/#comment-549 Kathleen Lucey Sun, 02 May 2010 01:53:16 +0000 http://wanderatwill.com/?p=508#comment-549 I am a Black Swan Hunter in Business Continuity, the "art and science" of preparing for the unexpected, the unanticipated, and very often, the unimagined. Your real-life experience is instructive, and happens often. Yours was dramatic. Whenever something is as critical as your video there should be more than one of them...consider the cost of video replication - it is trivial. You, your boss, fedex, maybe even courier...even that is not so expensive. But because it had not happened before, at least to you or your boss, or anyone else related to this client. People tend to act by their own experience; decisions are faster that way.. But you hit the critical mark -- it is not training, it is strategy. Implemented strategy becomes culture. And culture is what causes people not to see the potential black swan in a situation. Kathleen Lucey, FBCI New York City I am a Black Swan Hunter in Business Continuity, the “art and science” of preparing for the unexpected, the unanticipated, and very often, the unimagined. Your real-life experience is instructive, and happens often. Yours was dramatic. Whenever something is as critical as your video there should be more than one of them…consider the cost of video replication – it is trivial. You, your boss, fedex, maybe even courier…even that is not so expensive. But because it had not happened before, at least to you or your boss, or anyone else related to this client. People tend to act by their own experience; decisions are faster that way..
But you hit the critical mark — it is not training, it is strategy. Implemented strategy becomes culture. And culture is what causes people not to see the potential black swan in a situation.

Kathleen Lucey, FBCI
New York City

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